FORTHCOMING RELATED EVENTS

Analysing And Documenting Work Procedures And Processes

24 - 28 May 2009 • Al Murooj Rotana Hotel • Dubai


Identifying And Mastering The Key Elements Of Procedure
Management And Control

Event Overview

By attending this innovative course, you will:
•

Understand the relationship between processes, procedures, policies, people and jobs

•Master strategies and methods to plan improvements in cost efficiency
•Produce documents that are seamless in approach and content
•Understand how procedures relate to policies
•Learn to document and map business processes
•Understand policies as a driver of processes and procedures
•Analyse work and document flows
•Explore how to organise, update and deploy procedures


About The Event
The challenges of today’s fast changing business world make transmitting clearly communicated messages essential for your business’s future growth and development. However, transmitting a clear message is only one part of the process. The more important question is does everyone in your company get the same message? Unfortunately this is often not the case. All too frequently messages are passed by word of mouth so that everyone gets different, sometimes contradictory information. Such unclear and ad hoc communications can lead to ad hoc even erroneous implementation. The major implication of such haphazard application of processes and procedures is a highly negative impact on company performance and vulnerability of litigation.

Analysing And Documenting Work Procedures And Processes is a course that will provide you with tools to improve cost effi ciency, produce documents that are seamless in approach but more importantly help you understand the relationship between processes, procedures, policies, people and jobs.

Through five days of lectures, case studies, discussions and interactive exercises, you have the opportunity to benefi t from the expert knowledge and authoritative guidance of Frank Kowalkowski. At this course, Frank will bring together the different perspectives and components of documenting policies, procedures and processes throughout the organisation in a clear and accessible way.

Register now and take the opportunity to join your colleagues from the region, to share your experiences and discuss the areas of most concern to you. This course will enable you to return to your office armed with techniques and strategies that will equip you in effective analysis and documentation of all your employers’ work procedures and processes.

Who Should Attend?
This cutting edge course is designed for: business process teams, quality management, business planning, process and procedure analysts, those responsible for technical management, production and training, operations, procurement and administration, job/business analysts, strategic planning and IT documentation analysts.
 

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