Certificate In Training Management

Align Your Training with Your Organisation's Business Needs

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Registration will be at 07.30 on Day One. Course sessions will start promptly at 08.00 each day and end at 14.30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s sessions.

‘Human Resource Development, as an organisational process, comprises the skillful planning and facilitation of a variety of formal and informal learning and knowledge processes and experiences, primarily but not exclusively in the workplace, in order that organisational progress and individual potential can be enhanced through the competence, adaptability, commitment and knowledgecreating activity of all who work in the organisation.’ Harrison and Kessels (2004)

This course addresses the whole arena of human resource development to identify how training managers should be positioning themselves to be effective producers of business results. In addition to developing the skills of a training manager, it looks to develop the policies and procedures required to ensure alignment of learning initiatives and interventions with the business requirements, the visible support of senior executives, delivering effi ciency and effectiveness of the department, linking learning to measurable performance and broadening the department offerings beyond formal classroom training.

By the end of the course you will be able to:

• Recognise the purpose and focus of the training function within a changing organisational environment
• Develop consultancy skills that ensure a thorough understanding of business issues, a determination of the most appropriate learning\ interventions and which deliver a return to the business
• Use a 10 step model that embeds learning interventions within the business
• Determine appropriate learning styles
• Validate learning activities and training methods
• Create learning events
• Develop coaching and influencing skills
• Identify the different trends within training and development
  

This course will be conducted:

• Using discussion, practice and analysis by you alongside presentations from the course director
• Using your own experiences and situations – together with case studies, self-awareness questionnaires, exercises, assessment of theories and frameworks, group presentations with peer feedback
• With a view to producing practical outcomes at all times – accordingly, you will be encouraged to form into small groups to look at specific topics in depth as the seminar progresses
  

• Objectives of the course
• Your needs

The Strategic Partnership

• Business strategy, organisational development strategies and the HRD strategy
• 5 drivers of strategy
• Deriving learning goals from business goals
• Capability frameworks
• Prioritising and resourcing
• Winning top management support

The Need For A Total System

• From vision to evaluation
• The ten-step model
• Developing a structured learning plan
  

A Flexible Approach To Learning Needs Analysis (LNA)

• Corporate, department, team and individual needs
• Change, leadership and performance management
• Building flexibility into the LNA process

Creating Effective And Efficient Solutions And Interventions

• Analysing issues and building solutions
• Tools to assist
• Getting commitment from the start
  

Intervention Design And Delivery

• Design initiatives
• Delivery channels
• Blended learning
• Self developing knowledge systems

Evaluating The HRD Function

• Key Performance Indicators (KPIs)
• Validation of interventions
• Evaluation and Return on Investment (ROI)
  

The HRD Manager

• Performance management principles
• Setting objectives, measuring performance and providing feedback
• Critical thinking, creating solutions and decision making
• The leadership role in HRD

Effective Communication Techniques

• Analysis of issues, identifying solutions
• Winning support from operational m