Improve your supervisory skills and help increase your organisation’s effectiveness
By attending this management course, you will learn how to:
• Understand the supervisory role’s importance as the key to organisational success
• Identify your key responsibilities
• Demonstrate effective communication skills
• Form effective project and departmental teams
• Plan and co-ordinate your team’s workflow and productivity
• Supervise structural and organisational changes
• Diffuse potential conflict situations
• Utilise different styles to manage even the most difficult people
• Apply effective decision-making techniques
• Present business solutions professionally
Evaluate your own behavioural style and understand your individual approach to conflict resolutionwith two psychometric sessions
Who Should Attend?
• Supervisors
• Team Leaders
• Project Leaders
• Shift Leaders
• Trainee Managers Assistant Managers
• Plus any executives without formal management training
About this Event:
All successful businesses value the importance of teamwork in order to fulfill corporate aims and objectives. However, effective teamwork requires effective supervision.
Supervision is often undervalued but remains the cornerstone of any good organisational structure. Effective supervision helps not only get the work completed, but contributes to staff motivation and individual job satisfaction. IIR’s Management Skills For Supervisors course is specifically designed to enhance your core supervision competencies.
The course will focus on the basic aspects of supervision – from supervising change and performance management to conflict resolution and delivering presentations. It is a course dedicated to building a solid foundation for your development and equipping you with tools and techniques to supervise your team effectively and thus contributing to your organisation’s goals.
Accepting direction from your manager is one issue. Translating this to your team may be quite another. This course will develop the skills you need to disseminate management information and communicate it to your team in an effective, positive and motivational manner.
Take advantage of this opportunity to benefit from the expert knowledge of your course leader, Jacqueline Klauer, Managing Director of FUTURE LINK Consulting Pty. Ltd. Jacqueline has a vast amount of experience in developing the skills of ‘budding’ company executives preparing for their first management roles.
To enhance your understanding of yourself and how you work, Jacqueline will also conduct two psychometric sessions. One is entitled "What’s My Style?" where you will learn about behavioural style and a second called "Conflict Strategies Inventory", which will help you understand your own approach to conflict resolution and show how to resolve conflict more effectively.