Event Overview

Now is the time to invest in quality so that when the going gets tough your organisation will already be lean, mean and justified to the board.
The International Quality Summit taking place from the 29 June – 3 July 2008 at the JW Marriott Hotel will provide proven approaches, valuable tools and successful strategies for “Attaining Excellence”. This Summit will offer you an outstanding learning opportunity in a variety of forms – pre and post Summit workshops, case study presentations, keynote addresses and interactive sessions.
This Summit will provide the platform to hear and discuss best practice to take you to the next level on the path to excellence, whether you are ISO certified, moving to Six Sigma or are looking for proven techniques to measure and improve business performance. Specific tools and Total Quality Management process improvements will be explored in detail and the lessons learned will be applicable across all industries, whether you are in oil and gas, telecommunications, banking, healthcare or any other sector.
Key issues to be discussed are:
• Exceptional Customer Service
• Exceptional Product Quality
• Exceptional Project Management
• Exceptional Operational EffectivenessPlus we are pleased to offer you four important workshops to enhance your learning experience.
Workshop A – Sunday, 29 June 2008
Integrating A Quality Management System; Skills And Tools For The Organisation
Workshop B – Sunday, 29 June 2008
Using Self-Assessment To Help Drive The Improvement Of Your Organisation
Workshop C – Wednesday, 2 July 2008
Deploying Policy And Strategy For Excellence
Workshop D – Thursday, 3 July 2008
Exploring The Elements Of Quality Of Care And Patient Safety
The International Quality Summit is supported and endorsed by the Abu Dhabi International Centre For Organisational Excellence, European Centre For Business Excellence, Dubai Quality Group and Quality Assurance Institute Middle East And Africa.
Achieving high standards of quality in products, services and the manner in which they are generated and delivered should not be an optional extra for any organisation!
| Attending This Premier IIR Summit Will Enable You To: |
Understand how to exceed in your quest for attaining excellence
Create a quality culture which is aligned with your organisation’s business strategy
Hear from previous and current award winning companies
Explore how the regional excellence strategy can transform into the international
arena
Review different quality models and identify the most suitable for your organisation
Gain the tools to justify the importance of excellence programmes to your top
management
Detect new trends in quality/performance management
Benchmark with leading companies in the market
| Hear Contributions From The Leading Organisations: |
• Alhamrani United Company (Nissan Saudi Arabia), KSA
• Dubai Bank, UAE
• Dubai e-Government, UAE
(2007 Meba Awards -Best eGovernment Programme Award)
• Emaar Properties PJSC, UAE
(2006 Dubai Quality Award winner, 2007 MRM Business Award winner for commitment to quality and service excellence and 2008 Middle East Excellence Award)
• ENOC, UAE
• European Centre For Business Excellence, UK
• Hilton Hotel Jumeirah, UAE
• Ibtikar Management Services, UAE
• Joint Commission International (JCI) - Middle East Office, UAE
• Kingston University, UK
• Mars Inc, UAE
• Noor Islamic Bank, UAE
• PACEPerformance Ltd, UK
• Quality Assurance Institute Middle East And Africa, UAE
• RasGas Company, Qatar
• Rashid Trauma Centre, UAE
• Saudi Aramco, KSA
• Services Ltd, UK
• Sultan Qaboos University Hospital, Oman
• Syat, UK
• Tobermore Concrete Products Ltd, Ireland