Event Overview

Anne McDougall
Director,
Innovate ThroughTraining and Development (ITTD), UK

Managing people effectively is more of an art than a science, and how you manage has always been the number one factor influencing the performance of teams and employees. This is why understanding what makes people tick is invaluable. It is crucial not only understanding your own motivations and concerns, but to understand others. This is what it takes to develop a truly effective management style.

In an increasingly complex and demanding working environment, pressure and stress build up can result in undesirable incidents, which often hinder the efforts made to motivate employees to perform to their best and to encourage a positive working environment. This is where effective people skills make an enormous difference and the effectiveness of management is tested.

Conflict resolution, empathy and the ability to relate appropriately to team members is priceless when trying to develop a positive working culture that thrives on high levels of motivation and morale.

This is where IIR’s highly successful course, Developing Positive People Skills comes in. It will help you ensure that you have these vital people skills: skills that will help you deal with difficult people and situations, that will help you respond aptly when you are under pressure, that will help motivate your team and build a healthy work environment.

In just five days, from 10 – 14 May 2009, this highly experiential course will show you how to make huge improvements in your own personal effectiveness. Your course director Anne McDougall will help you transform your approach to work and your associates, and will provide you with a host of valuable tips to incorporate innovation and creativity into your corporate culture.

This course is packed with case studies and interactive sessions and I can guarantee you will leave Developing Positive People Skills with new understandings that will benefit you personally, and your organisation.