1. Hands on, interactive learning experience using case studies, role-playing and simulations to develop the skills and knowledge that are essential to delivering quality and patient safety improvement projects
2. Networking and collaborating with the region’s most promising healthcare managers and professionals – all with a passion for quality!\
3. First hand look at the latest quality and safety techniques from the aviation industry that are already transforming healthcare safety
4. Comprehensive coverage of the full content of the CPHQ examination
   
   

This course provides valuable skills, knowledge and understanding to a wide variety of healthcare professionals – both clinical and managerial staff – including:

• Quality Managers... and all Managers with a Passion for Quality!
• Patient Safety and Risk Management Managers
• Staff involved in JCI and other accreditation processes
• Clinical Directors and Heads of Departments
• Physicians and Surgeons
• Heads of Nursing and other Senior Nurses
• Clinical Research Managers and Staff
• Healthcare Informatics and IT Professionals
• Facilities, Estates and Support Services Managers
• Radiographers, Laboratory, Pharmacy and Scientific Staff