Part One: 3 – 7 May 2008

Agenda

Module 1: The Basic Principles And Building Blocks Of NLP

•	Beginning the learning journey with basic NLP pre-suppositions
•	Calibration – the art of reading change in what people are feeling
•	Representational system – how we process information and how to use this in communication, persuasion and therapeutic intervention
•	Association/dissociation and how to use it to control emotions
•	Sensory predicates
•	Rapport – the essential ingredient of all communication and the detailed NLP skills for building the strongest levels of rapport possible
•	Sub-modalities – the detailed manner in which we process information from our environment, and how we can use knowledge of sub-modalities in recalling past experiences to ensure future success
•	Anchoring – the good and how to develop it; the bad and how to deal with it; and the ugly and how to collapse it and remove it
•	Collapsing anchors – a simple yet incredibly effective NLP technique for removing automatic and (negative) emotion charged automatic/ imprinted responses to particular triggers in our everyday life

Business applications of these skills include:
• Enhance emotional competence
• Control stress in the work environment
• Maintain a positive attitude when dealing with difficult people or situations
• Build stronger relationships through subliminal rapport building skills
• Use anchors to invoke positive emotional states in our employees and ourselves
• Use anchors to gain better responses from any audience we ever need to address
• Use anchor collapse techniques to change negative attitudes in the work environment

Module 2: Effective Information Sharing

•	Structural elements of NLP
•	The ‘As If Frame’ – using clear imagery of desired future situations to gain positive behaviour adjustment here and now
•	Eye accessing – how to observe eye movements to determine the representational system or modality in which people are processing information; this provides a framework for the best possible communication with that person
•	The TOTE Model of working with and improving subconscious life strategies – the basis of changing ineffective mental strategies, such as poor decision making, to efficient and effective strategies
•	The Meta Model of mental processing – what it is and how to work with it as a key NLP concept
•	Swish Patterns – a quick and simple technique for adjusting mental strategies and getting better outcomes in life and business endeavours
•	The principles of determining a ‘Well Formed Outcome’ – in NLP as in life in general, if we do not have a precise idea of where we are headed the chances of getting where we want to be are reduced
•	Strategy elicitation and installation – determining the strategies people are currently using and helping them replace those strategies with better and more effective strategies, ie. those that are likely to result in the well formed outcomes they have defined
•	Information gathering questions – how to ask the right questions in the right way to achieve your business and NLP objectives