| 08.30 |
Morning Coffee |
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| 09.00 |
Opening Remarks From The Chair
Samee Zafar, Director, Edgar, Dunn & Company, UK |
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| 09.15 |
Exponential Growth Of Mobile Adoption: USAA As An Industry Leader
• Examining why moblie banking rapidly expanded in a 2-3 year period, versus 10 years for internet banking
• The impact new handsets and carriers have on mobile banking adoption
• Identifying the benefits that mobile services offer your business
• Capitalising on the growth of new market segments
• Growing your mobile banking strategy: Successful strategies from a mobile banking pioneer
Jeff Dennes, Executive Director, Mobile & Money Movement, USAA, USA |
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| 10.00 |
Enhancing New Revenue Streams For Banks And Operators Launching A Contactless Payment System: The People’s Bank of Georgia
• How has one of the largest banks in Georgia been able to utilise contactless technology to improve social, pension and government allowances via plastic cards?
• Understanding the depth and scope of undertaking a pilot project
• Identifying the time frame for further growth and expansion of contactless payments
• Are banks in the GCC ready to provide contactless services for all customers?
• Assessing the development and adoption of contactless mobile payments
• Implications for servicing capabilities and banking applications
George Arveladze, Deputy CEO, Special Projects, People’s Bank of Georgia, Georgia |
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| 10.30 |
Introducing Mobile Payments: The Smallest Access Device With The Greatest Potential
• A strategic look at how the mobile payments landscape is changing
• What new value does the mobile channel create for banks and consumers?
• Challenges to look out for when offering mobile payments on a global basis
• Integrating mobile payments into existing offerings
Rashed Majed Al Abbar, Director Mobile Commerce, Etisalat, UAE |
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| 11.00 |
Morning Coffee And Networking Break |
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| 11.30 |
Launching A New NFC Proposition: Opening The Mobile Wallet Of The Future
• Mobile financial services and NFC: how partnerships build ecosystems
• How innovative mobile financial products serve this space
• Key learnings from the pilot: are we there yet?
• Mobile as a value-added payments device
Jugen Braganza, Senior Vice President, Card and Asset Products, Dubai First, UAE
Tinboat Arslanouk, Director of Business Development, Du, UAE |
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| 12.00 |
Addressing Key Issues In NFC Payments To Drive NFC Interoperability And Facilitate Successful Rollouts
• What are the measures to be taken to mitigate risk and fraud in NFC payments?
• Strategies for maximising average revenue per user through NFC
• What are the value-added services that should be added so that NFC will receive instant widespread customer take-up and acceptance?
• What’s the next step for contactless smart cards
Session available for sponsor participation – Contact Jolanda Pas to discuss sponsorship opportunities sponsorship@iirme.com |
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| 12.30 |
EMV In Saudi Arabia: An Opportunity For Growth
• Exploring the cash based nature of the KSA society
• Examining the customer perception toward card payments
• Identifying the growth potential in the issuing - acquiring market for card payments
• Season-bound transaction characteristics (Haj and Ramadan)
• The role of the Central Bank
Maarten Bron, Vice President, Collis Innovation Centre, The Netherlands |
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| 13.00 |
Lunch And Networking Break |
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| 14.00 |
Marketing Financial Services To Foreign Workers Within The GCC: Wells Fargo’s Remittance Services For Hispanics
• Developing, executing and managing Wells Fargo’s global consumer remittance strategy
• How has the economic crisis affected the advancement of remittances
• What is Wells Fargo’s growth and retention strategy to remain a dominant player in the global remittance business
• Discussing the outlook for remittances in key country and regions most prevalent throughout the GCC
Daniel Ayala, Executive Vice-President, Global Remittance Services, Wells Fargo Bank, USA |
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| 14.30 |
Using SMS Creatively In Electronic Banking: The Laiki eBank Experience
• Mobile banking strategy: Marfin Laiki Bank Cyprus
• “SMS Banking”: Description of the service, functionality offered and how it is used
• Reasons for Marfin Laiki Bank to offer this service
• Challenges in terms of customer education and adoption
Evangelos Coutrouzas, Manager, Electronic Banking, Marfin Laiki Bank, Cyprus |
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| 15.00 |
Uncovering The Future Of Mobile Banking In Emerging Markets
• Identifying the scale of demand for mobile money in emerging markets
• The mobile money supply side ecosystem: Identifying key influencers and game changing issues
• Alternative scenarios for the development of mobile money market by 2014
• Winning (and losing) strategies for platform vendors, telcos and banks
Angel Dobardziev, Practice Leader, Emerging Markets, Ovum, UK |
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| 15.30 |
Afternoon coffee and networking break |
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| 16.00 |
Mobile Money Transfers In Egypt: Vodafone Egypt
• Examining the mobile money transfer potential in Egypt
• Learning from early deployments
• Identifying mass market success factors and enablers
• Regulatory and banking partnership models
Mohamed Wahba, Senior Manager, Mobile Payments Marketing, Vodafone, Egypt |
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| 16.30 |
Forging New Partnerships Between Banks And Mobile Operators To Enable Innovations In Next Generation Payments
• What’s in it for financial institutions and for mobile operators?
• What the bank should bring to the business model: compliance, trusted brand, transaction processing capabilities
• What the mobile operator should bring to the business model: integrating banks into mobile operator hosted platforms - today, cards and ATMs, tomorrow, direct m-payments
Ayman Al Bannaw, General Manager, Plexus, Kuwait
Angel Dobardziev, Practice Leader, Emerging Markets, Ovum, UK |
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| 17.15 |
End of Day Two And Close Of Conference | |