About Your Expert Course Director

    Photo of Rowena Rolt

    Rowena Rolt
    Managing Director
    The Learning Spa Limited, UK

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Regional Recruitment Partner

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In House Training

IIR CTS In House Training



Top 3 Learning Objectives

  1. Gain the confidence, knowledge and skills you need to meet your new challenges and responsibilities


  2. Increase your value to the management team by learning new essential management tools


  3. Build the interpersonal skills that are critical for building effective relationships and influencing people

Course Introduction

    This comprehensive course will provide you with practical ideas, skills and increased self awareness which are the key to moving into a more demanding role where you have supervisory responsibility.

    The skills and awareness you will gain over this four day training course will help you attain your business objectives – the goals your organisation expects you to reach. They will give you the ability to work productively with people and the skills to build your credibility which will lead to more important leadership roles. The training event is fully participatory, combining practical exercises, group discussions and accelerated learning interventions.

Who Should Attend:

  • Office Managers and Supervisors
  • Office Administrators
  • Executive PAs
  • Executive Secretaries
  • Senior Secretaries
  • Management Secretaries
  • Executive Assistants
  • Department Coordinators
  • Personal Assistants
  • Administrative Assistants
  • Senior Assistant Coordinators
  • Team/Project Leaders
  • Secretaries