part of
IIR Summer Series

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“Good chemistry between course leader and the participants. John was very good and interactive.”

Mohammed Kanaan-Purchasing Manager, National Commercial Bank, KSA

High Performance Leadership & Executive Business Planning

8 - 12 Jul 2007  •  JW Marriott Hotel  •  Dubai

Course Agenda

Masterclass Timings
Registration will be at 8.00 on Day One and each day will commence at 8.30 and
conclude at 14.30 with lunch. There will be two breaks at appropriate times.

Introduction
This unique, interactive and comprehensive executive management masterclass has been designed with all directors, senior and middle managers, section heads, strategists and analysts in mind. Those in fact, who want to recognise and achieve their full potential as professionals and then support the company in the most efficient and effective way possible.

Masterclass Aim
The programme will provide you with the skills and insights to developing high 
performance leadership, strategy and organisation, and then expand and capitalise on the learned skills for you to operate more effectively in your management teams.

You will learn the importance of focusing on the main issues, flexibility, 
empathy, encouragement and a well balanced approach. Awareness, thinking styles, problem solving skills and emotional intelligence are important in guiding both yourself and others towards success, creating smart people and people creating smart strategies.

Masterclass Format
Presented in several modules over five days the programme maintains the balance 
between personal skills, leadership, business planning and organisational success. The masterclass is highly informative and includes several highly interactive case studies and workshops for all the delegates.

In addition you will have the opportunity to learn, discuss and present in case  study format how other companies have been successful and identify through a series of video interviews how business leaders present their high performance leadership.

This advanced programme will motivate delegates to raise their own personal level  of skills and understanding. It will generate the enthusiasm and the attitude to successfully utilise new techniques to advance and develop the competence and success of your organisation.

Each delegate will receive a comprehensive workbook providing detailed notes from  the course together with subject matter on the case studies, a recommended booklist and other reference material.

Day One – Sunday, 8 July 2007

Introduction And Agenda

Develop A Positive Mind Set And Emotional Strength To Win
• What is your normal thinking process and how do you use it?
• How can you alter your process and what happens when you do
• The structure beneath personal development and emotional strength
• Effective performance improvement for busy leaders

Workshop
Identifying your personal skills, strengths and primary drivers

Case Study
Developing emotional strength: Jose Mourinho, Manager, Chelsea FC

What Formulates Behaviour – A Study Of Excellence Don’t Just Think About It – Do It!
• What formulates your business behaviour and expertise?
• Developing your business and people skills towards great success
• When you think differently, you do differently and you will effect change
• How to use change to your advantage and produce success

Case Study
Human success linked to business achievement – Stephen Covey and Richard Barrett

Day Two – Monday, 9 July 2007

Business Planning For High Performance Organisations Focus On Making The System Work For You And For Your Organisation
• A common consistent data capture system for the organisation
• A set of tools for planning and monitoring functions and processes
• Strategic choices and corporate alignment
• Linking corporate values to the team and to business values
• Stakeholder analysis and business plan development
• Linking finance parameters with the impact of business analysis

Workshop
Implementing challenging systems – how to use them and lead success

Case Study
The leaders who run DHL and UPS did they get it right?

Setting Challenges And Realistic Targets
• What should a top class business plan look like in reality
• How to support and implement your business plan
• Identifying, defining and publishing realistic targets
• Training team members to understand and work with your plan

Workshop
How to use frameworks to ensure realistic business modelling, continuity, team and organisational buy in

Focus On Inspirational Leadership And Evolution Handling The Workload Growing Into The Job
• Who and what are leaders and how do they evolve?
• Managing a multi-disciplined, multi-national workforce
• Boundaries, not barriers, for functional teams and their leaders
• Focus and priorities for truly successful and progressive leaders
• How do you handle the workload as a high performance leader?

Workshop
What inspires people to become leaders, are they made or born?

Day Three – Tuesday, 10 July 2007

Case Study
The impact of management thinking on shaping high performance leadership from marketing and business ‘gurus’ like Drucker, Mintzberg, Ohmae and Michael Porter

Strategy Planning And Implementation Analytical And Creative Thinking
Analytical vs. creative thinking – an approach to project management, planning and implementation
• The ‘strategy cycle’ – strategic thinking vs. strategic planning
• Time line analysis and its importance in managing and positioning solutions
• Strategic activity trees, balanced scorecard and the impact on business

Workshop
How to link benchmarking and CSFs with the strategy and business plan?

Case Study
A planned strategy for success ADCB vs. HSBC

Case Study
Samsung maintaining a dynamic plan to serve clients and other stakeholders

Leading And Managing People And Human Resources Including Team Building And Development
• Characteristics and criteria for successfully leading and managing people
• Getting the right mix of skills in the team
• Role development ‘belbin’ plus 2 – exercise/discussion
• The balance between the inside teams and the outside teams
• The success and management of the flexible task team approach
• Coaching and mentoring teams to improve effectiveness and HR involvement

Day Four – Wednesday, 11 July 2007

Case Study
What makes business leaders successful – Akio Morita, Jack Welsh and others. Successful world class CEOs – what they say and how they did it

Leading Innovation: Leadership Beyond Command And Control
• Criteria for innovation and good leadership
• The importance of delegation and empowerment in involving the team in innovation
• Attention to detail really matters for a good leader
• Continuous communication and the concept of ‘no surprises’

Workshop
Are you a good innovator and what sort of a leader are you?

Case Study
Leading innovative change in the railway business – Virgin Rail

Organisation Performance Improvement Focus On Impact For Organisation Success
• Developing smart people and people developing smart strategies for the organisation
• Organisational structures and their impact on leadership
• How to implement change and make it acceptable and effective

Case Study
BMW and Mercedes vs. Emirates Group – Continuous improvement for success?

Day Five – Thursday, 12 July 2007

Leadership Project Workshop
Tasks to be discussed: a new product range, new advertising campaign, market expansion, updated distribution and a series of key leadership case studies and exercises

Case Study
Business focus in retail. What is the global impact of a high performance leadership race between Walmart, Carrefour and Tesco, the world’s top three?

A Culture Change – Business Focus Is Essential Commercial Thinking, Problem Solving And Decision Making
• Awareness and focus in the business process
• Problem identification and definition mental imaging
• Decision making to achieve strategy
• On time delivery of solutions and services – creating a sense of urgency

Workshop
Creative ideas and positive solutions bring success

Action Planning And Personal Development
• Communicating and assessing performance
• The learning organisation and its impact on leadership and the company
• Personal development as an important skill to teach others

Workshop
Creating a personal action plan – skills and competencies to revise and improve

Discussion And Summary
• Strategy, leadership, planning and business focus are important for development
• Develop yourself, develop others, be successful!
• High performance leadership is your personal key to success