“This is one of the most beneficial course I have attended.”

Randa Khodeir-Recruitment And Selection Manager, Commercial International Bank, Egypt

Essential HR Skills I

18 - 22 January 2009 Al Murooj Rotana Hotel • Dubai


A comprehensive guide to update and extend your knowledge in
the basics of HR Management and HR Development

Event Overview

By attending these 2 highly intensive and informative training programmes, you will develop essential skills to:

Establish a thorough understanding of Human Resource Management (HRM) and its impact on your organisation
Ensure the HR function adds value to your organisation
Understand what motivates people to work
Learn how to implement best practice in recruitment
Utilise teamwork and high quality communication within your HR function
Gain an introduction to supervision and leadership
Learn how to develop and adopt effective policies and procedures into your organisation
Discover the importance of training and development and its impact on your organisation’s bottom line
Examine performance management and its links with improving organisational performance
Appreciate the advantages of coaching and mentoring
Recognise HR’s role in reward management
Participate in practical exercises to put your learning into practice
Prepare yourself for promotion by developing your HR expertise

Programme Overview

The programme will move in a supportive learning atmosphere by looking at HR needs in various organisations as well as how to audit and evaluate HR, with an additional focus on strategic issues. You will examine the most up-to-date HR concepts which will help you to improve your performance, at the same time enabling you to offer advice to managers regarding HR operations. There will be time to examine leading edge thinking in HR across a multitude of key topic fields:
• Putting HR into context in modern organisations
• The evolving role of HR as a ‘business partner’
• Changes to work attitudes and the psychological contract
• Human capital management
• Integrated performance management
• The “Talent War” in recruitment
• Policies and procedures
• Training and development
• Performance management
• Pay and reward

The programme will progress in steady steps, covering the technical areas of HR as well as some personal management and supervisory training. You will leave this course fully equipped to excel in your role as a 21st Century HR practitioner.

Programme Methodology

This programme will be highly interactive, with a mix of theory and practical sessions. You will have the opportunity to share your experience and learn from others through group discussions and you will develop your skills through a series of individual and group exercises.

About The Event

The highly popular Essential HR Skills I and Essential HR Skills II run by HR expert Charles Wilson are scheduled again to run in January 2009. These two courses complement one another and are designed to provide you with a solid grounding in the principal aspects of HRM and HRD. They will equip you with the personal skills and technical knowledge required to improve your performance and enhance your
profile as an HR practitioner.

As HR continues to grow in stature in the region, organisations increasingly require HR professionals to provide advice and give assistance on those strategic issues that others cannot or do not want to deal with.

Essential HR Skills I will help you develop a strong understanding of how to put HR in context within your organisation by examining cultural, motivational and leadership issues. In addition, you will also learn how to implement best practice in recruitment, realise the importance of communication and teamwork, gain an introduction to supervision, apply problem solving techniques to HR situations and audit the HR function within your organisation.

Essential HR Skills II will enable you to expand on the HR expertise you will have already gained by attending Essential HR Skills I. It will look at HR policies and procedures, training and development, managing performance and pay and reward schemes.


Here are just a couple of comments regarding your expert course director,
Charles Wilson
“An exceptionally valuable week spent with an HR thoroughbred, Charles Wilson. His constant sharing of his many business experiences both in an outside the region was invaluable. It was an honour.”

Rosemary McNulty-Sharpe
, Group HR Training and Corporate Communications Manager, Destinations Of The World, UAE

“In my view, Charles is an excellent trainer. I found the course truly enriching.”
Sumble Butt, Manager Recruitment, Warid Telecom, Pakistan

“Charles provided clear work examples gained over his previous professional experience.”
Melanie Domingo, Senior Recruitment Officer, Qatar Sports Investment, Qatar


Charles has extensive experience in the Gulf region gained over many years. He has watched the area develop and has played a leading role in National development schemes in Oman, the UAE and Kuwait. The programmes can be attended in any order and there are no prior qualifications necessary to attend either programme. You cannot afford to miss this opportunity to both enhance your HR career and your reputation as an HR practitioner, as well as spending five practical days with HR expert Charles Wilson.


Who Should Attend?

This programme has been specifically designed to provide a background in Human Resource Management (HRM) for newly appointed HR practitioners from all industries, as well as those wishing to extend and update their knowledge in the basics of HRM and Human Resource Development (HRD).