Course Overview

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In this course you will learn how to:
• Take the right approach to strategic management by understanding the 10 different approaches to strategy and strategic
   change and subsequently selecting and applying the best approach for YOUR healthcare organisation
• Understand the importance of strategy and its role in the hierarchy of mission statement, vision, strategy, objectives and
   tactics
• Understand the context for strategic management in your organisation by identifying the key internal and external factors
   that, taken together with your organisation’s mission statement and vision, create the environment in which you must
   manage strategy and strategic change
• Identify the core capabilities that your organisation must possess in order to deliver on its strategic objectives. These core
   capabilities can be about your organisation’s people, systems, processes, finances and facilities. Put simply: what must
   your organisation excel at to deliver its strategy?
• Plan performance by translating the core capabilities your organisation requires into measurable goals – standards,
   expectations and actions for the organisation, its departments, teams and individuals
• Manage, review and improve performance by formally reviewing how well these goals are being achieved and assuring that
   achievement through appropriate training and development, feedback and appraisal
• Reward performance using reward structures that are appropriate in the context of your organisation’s broader business
   strategy and recognise that motivation is a complex combination of factors that includes benefits, organisational climate and
   development and career opportunities, as well as financial rewards

Course Methodology
This course will be highly interactive involving a variety of learning techniques including classroom-based lectures, role-playing, small group discussions and individual self assessment. Much of the learning will come from real life case studies that you will visit frequently throughout the two courses. By the end of the full course you will be ready to implement strategy and make it happen with an effective performance management system in your own healthcare organisation.

Course Timings:
Registration will be at 07.30 on the first day and course sessions will begin promptly at 08.00. There will be two short breaks for refreshments at appropriate times. Lunch will be served at 14.30 at the end of each day’s sessions.

Day One – Sunday, 10 October, 2010
Making Strategy And Strategic Change Happen In Healthcare Organisations
Strategy And Strategic Change In Healthcare

Day Two – Monday, 11 October 2010
Strategy Evaluation And Selection

Day Three – Tuesday, 12 October 2010
Effective Performance Management For Healthcare Organisations
Identify Your Core Capabilities

Day Four – Wednesday, 13 October 2010
Manage, Review, Improve And Reward Performance