Event Overview

In common with all major industries, healthcare organisations are facing ever greater pressures to constantly improve performance and drive organisational excellence. What makes your industry different is the need to maintain standards of clinical care in addition to the business, quality and management focus.

Have you found that the "off-the-shelf" business performance concepts do not meet all the needs of your unique healthcare environment? Put simply, tools like Six Sigma and TQM are excellent management tools but they are not specifically designed for the healthcare environment or indeed for the Gulf region.

IIR is proud to present a locally developed, practitioner led, intensive programme that does meet all your needs. By bringing together many of the best business performance management tools and a comprehensive level of knowledge and experience in Gulf healthcare environments, Effective Performance Management For Healthcare Organisations presents valuable practical solutions to all those responsible for profitability, performance and quality in a clinical setting in the Gulf.

This timely course will examine performance measures for the healthcare organisation, performance indicators, benchmarking in healthcare and the notion of healthcare performance excellence. You will consider how to apply performance models, evaluate performance tools and select the appropriate system for reporting.

Through a combination of interactive exercises, demonstrations, case studies and discussions, you will learn how to develop a strategic plan for your healthcare organisation that will lead to the achievement of improved financial results, enhanced clinical outcomes and healthcare performance excellence.

To secure your place at this important event please fill in the form on the back of this brochure and fax it back to us on +971 4 335 2438. Alternatively you can email us at register@iirme.com or call us on +971 4 335 2437. 


Who Will Benefit From This Course?

This course is specifically designed for all employees who have the need to effectively manage performance in a healthcare organisation including the following positions: Medical Directors, Nursing Directors, Hospital Administrators, Quality Managers, General Managers and Performance Analysts.

Attend This Intensive Training Course And You Will: Identify key performance metrics to support your  organisation in achieving short, mid and long term goals Monitor and manage healthcare business performance across your organisation Develop a strategic plan with outstanding benchmarks Recognise key performance metrics for services across the healthcare organisation Gain knowledge of different performance models and their application Implement an effective Balanced Scorecard system aligned with key management systems Learn vital information regarding data analysis and reporting systems Ensure that your performance model is flexible, responsive and adaptable to changes in healthcare business trends both regionally and internationally