Meet Your Expert Course Leader

    Photo of Jacqueline Klauer

    Jacqueline Klauer
    Managing Director
    Future Link Consulting Pty Ltd

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Meet Your Expert Course Leader


    Jacqueline Klauer
    Managing Director
    Future Link Consulting Pty Ltd

    Jacqueline Klauer is Managing Director of Future Link Consulting Pty. Limited based in Canberra, Australia. She is a management consultant, speaker, trainer and author with extensive international experience as both a corporate executive and consultant across numerous business sectors.

    With a background in psychology and education, Jacqueline has held executive management roles with international organisations and her international consulting has given her a broad experience of working with many different nationalities, with the need to adapt to different cultural ethics, political and business attitudes and business methodologies.

    Jacqueline’s client base is diverse, and ranges from work with PricewaterhouseCoopers to the Department of the Prime Minister and Cabinet in Australia.

    An expert in strategic customer service, Jacqueline has enhanced the position of numerous organisations by collaborating in the development of internal customer service strategies and service level agreements. She also works with companies to improve the skills of middle and senior management, create better workplace practices, enhance teams and set strategies for expert performance management systems.

    Here’s What Our Delegates Have Said About Jacqueline’s Previous Courses:

    “Jacqueline is a dynamic and inspirational speaker. She encourages and inspires. A true contemporary LEADER! Thank you Jacqueline.”

    Nadia Inayeh, Executive Assistant, Aldar Properties, UAE

    “A well structured workshop and an excellent course leader. This course increased my confidence level enabling me to make a positive impact in my job. Moreover, the training made me realise my true potential.”

    Ida Lopez-Redona, Assistant to the Head of Corporate Affairs, Oman Oil Company S.A.O.C., Oman

    “The training was energising and will make the participants explore and think outside the box.

    Judith Baltazar, Executive Administrator, HCT RAK Women’s College, UAE



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