Course Overview

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Course Timings
Registration will be at 08.00 on the first day of each course. All courses will begin at 08.30 and conclude at 14.30 with lunch. There will be breaks for refreshments at approximately 10.30 and 12.30 each day.

Course Synopsis
After you assess your skills, you will create and refine a personal leadership vision and work on strengthening your leadership competencies as you develop your personal Leadership Development Plan. You will learn how to empower yourself and other team members through more effective negotiation based on an understanding of the differences between competitive and collaborative negotiation approaches-and you’ll gain an appreciation of the importance of a collaborative “win/win” negotiation process.

You will gain a clear understanding of why communication is so important - regardless of how a project is organized. You will discover how business and personal ethics can influence your leadership style and personality and how your individual leadership style and personality can influence the course a project will take.

Working with other professionals and an experienced instructor/facilitator in an interactive classroom environment, you will be engaged in revealing case studies, lively discussion
and practical exercises.

Project managers and business professionals who need to increase their leadership skills will find Project Leadership, Management And Communications to be extremely valuable as they master important skills to get the most from their most valuable project management resource - their people!

Course Topics

1. Leadership And Management
a. What is leadership?
b. The difference between leadership and management
c. Assess your leadership competencies and developmental needs
d. Articulate your leadership vision, in light of the assessment, and consider the best way(s) to realize it
e. Processes for establishing direction, aligning people and motivating people to follow your vision
f. Identify different leadership styles
   • Tasking
   • Encouraging
   • Steering
   • Entrusting

2. Leading Effective Teams
a. What is a team?
b. The stages of team development
   • Forming
   • Storming
   • Norming
   • Performing
   • Adjourning
c. Leading and maintaining effective, productive teams
d. Evaluate team progress and coach team members as necessary

3. Building Relationships
a. How individual differences affect your ability to lead
b. Identify your motivational patterns using the Strength Deployment Inventory (SDI®)
c. How to be more influential by understanding motivational patterns
d. Using an understanding of individual differences to help you manage conflict more effectively

4. Ethics And Leadership
a. Define ethics and the link between ethics and trust
b. The role of ethical behavior and leadership
c. The difference between personal and organizational ethics
d. Discuss the effect of the triple constraint on ethics

5. Negotiating Conflict
a. Major sources of conflict on project teams
b. The five modes of handling conflict
   • Forcing
   • Smoothing
   • Withdrawing
   • Compromising
   • Problem Solving
c. The difference between competitive negotiation and collaborative negotiation
d. Conflict scenarios and strategies for initiating conflict resolution
e. Power bases used in typical organizations
f. How to plan and conduct collaborative negotiation

6. Leading Change
a. Your role in a changing organization
b. Predictable stages of adjusting to change
c. Appropriate leadership strategies for each stage
d. Developing a change management plan