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    About Your Expert Course Leader

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    Frank Kowalkowski
    President
    Knowledge Consultants Inc., USA

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In House Training

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7 Key Learning Outcomes

  1. Apply statistical techniques in a constructive manner to improve operational understanding
  2. Illustrate the relationship between decisions and data
  3. Interpret how data analysis and business performance are related through measures
  4. Design methods that analyse operational performance
  5. Demonstrate how to use data to help understand and manage the business on a strategic level
  6. Use that data to compare yourself to competitors and other companies
  7. Define how uncertainty can be incorporated into decisions

Who Should Attend?

This essential course is designed for professionals who need to report on business performance, quality, marketing trends and comparative business performance within and between businesses, production and process measurement. It will also be useful for those taking advantage of the Balance Scorecard model and who need to use financial and quantitative methods.
 


You should bring your laptop with you to this course, as the course will include a number of hands-on worksheet exercises – which you can then take back to your own organisation to keep as a permanent tool helping you in your decision making!