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ORACLE IS #1 IN CRM APPLICATIONS Siebel Customer Relationship Management Applications Oracle's Siebel Customer Relationship Management (CRM) enables organizations to transform the customer experience. With solutions tailored to more than 20 industries, Siebel CRM delivers: • Comprehensive CRM capabilities • Tailored industry solutions • Role-based customer intelligence and pre-built integration ONLY ORACLE OFFERS SIGNIFICANT BENEFITS Comprehensive CRM Strategic sales, service, call center, marketing, customer order management and customer mastering capabilities Best practices for improving customer satisfaction and loyalty Industry-specific options : Complete control and tight tailoring of CRM to the needs of the business On-demand CRM: CRM applications that are easily consumed by business users Pre-built Integrations Coordinated Business Processes, Business Rules.
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