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Companies that have attended previous Customer Experience Conferences.
  • Abu Dhabi Islamic Bank
  • Al Fahim Group
  • Al Rajhi Banking & Inv Corp
  • Artisol Management
  • Commercial Bank of Dubai
  • Equate Petrochemical
  • Etisalat
  • HSBC
  • Kaya Skin Clinic
  • Mafraq Hospital
  • National Bank of Fujairah
  • Nawras Telecommunication
  • Oman Telecommunications Co
  • Qatar Fuel
  • Qatar Telecom
  • Saudi Arabia Airline
  • Saudi British Bank
  • Saudi Electricity Company
  • Saudi Telecom
  • UAE Exchange
  • Vodafone Qatar
  • Wild Wadi Water Park
  • Zain Telecommunications
  • Silah
  • Oracle
  • Spanco
  • Lobitel
  • In2sol
  • CariZMa
  • Xerox Emirates
  • Nokia
  • HSBC Amanah
  • AW Rostamani
  • Dubai Airports
  • Abu Dhabi Commercial Bank
    • customer360me awards
    AWARDS
    The Customer360ME Awards have been created to reward best practices in customer experience and service excellence across the Middle East.
    agenda
    PROGRAMME
    Sunday, 22 April 2012
    9:10AM Meeting The Demands And Expectations Of Increasingly Savvy And Evolving Customers
    Sunday, 22 April 2012
    9:50AM Bridging Diversity And The Differences In A Multi-Cultural Customer Base To Attract And Retain Customers in GCC Markets
    Sunday, 22 April 2012
    11:00AM Islam Marketing: Focusing Business Strategies On Customer Experience And Branding
    Sunday, 22 April 2012
    11:40AM Advancing Corporate Communication And Customer Education As A Driver For A Successful Customer Experience Initiative
    Sunday, 22 April 2012
    2:40PM How To Create A "Customer Journey" To Ensure Differentiation And Continued Loyalty
    Sunday, 22 April 2012
    3:50PM Navigating The Complexity Of Converging The Online–Offline Experience
    Sunday, 22 April 2012
    4:30PM Capitalising On Communication, Service Excellence And Brand Image Values To Deliver On Differentiation In Experience
    SPEAKERS
    Featuring key participation from cross industry Top Level Practitioners
    customer360me registration
    REGISTER NOW
    Join the Customer360ME Awards 2012 and get the chance to be recognised as an expert in your field!
    customer360me registration
    VENUE
    Mövenpick Hotel Jumeirah Beach
    Dubai, United Arab Emirates
    customer360me sponsorship
    SPONSORSHIP
    Meet top decision makers from the sector at The Customer Experience & Service Excellence Summit 2012 and get the perfect opportunity to position yourself as a market leader and to raise your profile.
    speaking opportunities
    SPEAKING OPPORTUNITIES
    If you possess a case study, would like to lead a discussion among your peers or take part in a panel, please feel free to contact Jules Hudry-Prodon at jules.hudry-prodon@iirme.com or +971 (0)4 407 2648.
    Join the Customer360ME Awards 2012 and get the chance to be recognised as an expert in your field!

    The Customer360ME Awards have been created to reward best practices in customer experience and service excellence across the Middle East. Supervised and ruled by a panel of experts, the ceremony will distinguish the best in class in seven categories identified by the main touch points of a customer journey as well as a customers' choice:
    Customer Attraction
    Online Experience
    Customer Impressions and Interactions
    Call Centre Experience     		Technology
    Loyalty Programme
    Overall Customer Experience
    People's Choice
    Held in conjunction with the Customer360ME Summit, it will take place in Dubai on 22nd and 23rd of April, within the conference sessions.

    Entries are encouraged from companies operating in the following industries: Banking, Hospitality, Telecommunications, Retail, Airlines, Real Estate, Government & Public Sector, Oil & Gas and Healthcare.