Our Approach

What would make a difference to your business?
Enhancing your staff's knowledge, skills and strategic direction

Our worldwide reputation as a pioneer in the development of customised training has enabled us to train some of the world’s leading organisations. The IIR training model is a robust framework for delivering performance excellence in training. This unique approach is comprised of the following phases:

Step 1:   Project Definition / Consultation

During this phase, we work with you to identify your organisation’s key business issues. The needs analysis will help identify in which context to create a highly synergistic solution.

Step 2:   Developing a Customised Solution

Together with our expert we will identify skills gaps utilising a range of assessment tools. The programmes we develop will have a measurable and noticeable impact on operational performance and increase their effectiveness in areas identified by you.

Step 3:   Implementation and Delivery

Your customised course will ensure that every aspect of the programme is reality-based and relevant to your organisation. The format of your course is a vital component and may range from case studies, syndicate exercise groups, discussions and / or role plays to ensure that the course is stimulating on every level.

Step 4:   Post Training Support

Studies show that a vast percentage of new skills are lost if they are not reinforced once back in the workplace. We offer continuous support, coaching and feedback to guarantee success. Follow-up sessions are available to focus on continuing improvement and to ensure that the skills of the participant are consistently enhanced.

Step 5:   Evaluation

Each programme is reviewed with feedback from the programme participants, impact of training assessed and future learning needs identified