Move HR a giant step forward by learning how to design, evaluate and implement a competency framework in your organisation

Course Timings:
Registration will be at 07.30 on the first day. The sessions will start promptly at 08.00 and end at 14.30. There will be two short breaks for refreshments and lunch will be served at the end of each day’s sessions.

Course Overview
There are two types of organisations: those with a competency framework and those who are going to introduce a competency framework. Whether you are about to review or amend your competency framework or if you are planning to introduce a competency framework, this course is for you.

Being tasked with introducing competencies into your organisation can seem at times like a mission impossible! This highly informative and interactive course will give you the tools, models, knowledge and understanding to be able to effectively design, build and implement a competency framework in your organisation. Based on “best-in-class” experiences you will be able to implement a competency framework that contributes to your organisation’s strategy and long term success.

You will also identify issues that allow you to make an informed decision regarding the implications for successful implementation.

Course Objectives
By the end of the course you will be able to:

• Understand the components of a competency framework
• Compile the essential ingredients of a competency framework based on mission, vision, values and strategy of the organisation
• Benchmark best in class practice
• Develop and define competencies that are a valuable management tool providing a common language and framework for understanding your organisation’s performance
• Explore how to select the competency model that best suits your organisation and its needs
• Gain agreement for core competencies
• Link core competencies to levels, positions and job description
• Have the awareness to implement the competency framework
• Understand the importance of communication in the implementation process
• Link competencies to career development, succession planning and training & development
• Understand the pitfalls of implementation and how to overcome them

Day One
Why A Competency Framework?

• Establishing the business need
• Starting with a strategy
• The benefits of a competency framework to the business
• How we use competencies
• What are your performance standards?
• Where do we begin?

Day Two
Designing A Competency Framework

• Data collection – what do we need to know?
• Data collection methods
• Analysis of information collected
• Considering different competency designs
• Technical competencies
• Behavioural competencies
• Leadership competencies

Day Three
Preparing To Implement

• The benefits of planning
• Different methodologies
• Tools and techniques
• Linking to jobs, positions and grades
• The communication project plan
• Gaining commitment – selling the idea to the organisation

Day Four
Implementation

• Recruitment
• Training and development
• Performance appraisal
• Succession planning
• Reviewing a framework through change