| Key Learning
Points |
Coverage |
| Structure And Organisation
Of Freight Industry |
Characteristics of national freight industry
Organisation of transport operations for hire and eward and own
account
Access to the market |
| Modal Choices Relating
To Types Of Demand And
Goods |
Modal characteristics
Modal advantages and disadvantages for different journeys and
cargoes |
| Packaging, Handling And
Labelling Requirements |
Legal requirements for safety of people, goods and environment |
| Rates And Charges |
Costing systems
Types of costs
Cost-allocation and recovery
Profit requirement
Rate quotation schedule
Time and distance- |
| Documentation |
Function of main documents used in national and international
commerce |
| Freight Insurance |
GIT insurance requirements
Hague and Hamburg rules
CMR
Incoterms |
| International
Organisations And
Conventions |
Role and functions of IMO, IATA, ICAO and other relevant
organisations
Provisions of ATP and AIDR and other relevant conventions |
| Customs Processes |
Requirements for DTI/customs input, local control, manual and
period entry, simplified procedures, pre-entry, low-value
procedure and non-statutory rocedure
Use and types of permits
Use and types of comets: TIR/ATA |
| Freight Agents And
Subcontractors |
Role of third party contractors in freight forwarding and groupage
operations |
| International Journey
Planning |
Intermodal transport operations
Containerised cargo
Accompanied and unaccompanied movements |
| Information Needs |
Role of information
Types of information relating to driver, vehicle, load, transport
mode and customer |
| Service Planning |
Service standard
Control systems
Communications |
| Training Needs |
Types of training
Legal requirements
Training ,ethods |
| Role And Functions Of
Warehouse |
Receiving/storage/order-picking/consolidation/packing/
dispatch/loading |
| Resource Requirements |
Business targets and objectives
Planning, allocating and coordinating work
Internal and external sources of information
Types of equipment
Information technology and systems
Space requirements
Administrative, maintenance and storage facilities |
| Costing |
Types of costs and cost centres
Cost recovery and charges |
| Administration |
Requirements for staff, equipment and stock records |
| Operational Problems
And Solutions |
Matching resources to service needs
Planning and controlling operations
Contingency plans |
| Safety And Security |
Legal requirements for safe operation of equipment
Maintenance and repair schedules
Equipment and procedures for site security
Safe storage, handling and packaging facilities and procedures |
| Service Monitoring And
Contro |
Setting and monitoring service standards
Coordination with other department |
| Storage Needs |
Facilities for temporary, reserve and working stocks
Special storage requirements |
| Stock Management And
Control |
Stock control policy
Identification: classification of stock items, bar coding
Categories of stock and lead times
ABC analysis
Stock rotation principles: LIFO, FIFO, fixed and random location
stockturn |
| Stockholding Costs |
Costs of acquisition, storage, administration and insurance and
opportunity cost of stockholding |