Speakers at the Balanced Scorecard Saudi Arabia 2011

Robert S. Kaplan
Professor
Harvard Business School and Co-founder of The Balanced Scorecard, USA

One of the most valuable speakers on business strategy and leadership today.

Few people have contributed as significantly to the art, and especially the science, of business strategy as Robert Kaplan. His Balanced Scorecard is the premier tool for aligning a company's current actions with its strategic goals. This performance management system helps business leaders clarify their corporate vision and align people, business units, and resources with a unified strategy.

In his research and writing, speaking and consulting, Robert develops ways to link cost and performance management systems to strategy implementation and operational excellence.

The BSC approach is also being successfully applied by governments and nonprofits throughout the world to improve transparency, governance, and measurable social outcomes.

Robert Kaplan and coauthor David Norton have written five landmark books on The Balanced Scorecard, describing how it works and outlining best practices for its implementation. Together, these books have transformed the business strategy landscape and made Robert Kaplan one of the most valuable speakers in the fields of business strategy and leadership.

Robert Kaplan is Baker Foundation Professor at Harvard Business School and a former Dean of the Graduate School of Industrial Administration, Carnegie-Mellon University.

The Books
The Execution Premium describes a systematic and proven framework for achieving the financial results promised by your strategy-how to put it into action, test it and revise it for reliable returns.

The Balanced Scorecard: Translating Strategy into Action-the seminal book on the tool that dozens of companies have embraced for achieving long-term growth. Winner of the 2001 Wildman Medal from the American Accounting Association for its impact on practice; in 22 languages.

The Strategy-Focused Organization describes how to make strategy a continuous process owned by everyone throughout the organisation. Best international business book for 2000, Cap Gemini Ernst & Young.

Strategy Maps offers a powerful new visual tool for aligning processes, people and IT with desired outcomes. One of top 10 business books of 2004 by strategy+business magazine and amazon.com.

Alignment applies the Balanced Scorecard to corporate strategy, aligning business units (often poorly-coordinated) with headquarters' long-term goals, using an Office of Strategic Management.

Dr. Kaplan also co-developed Activity-Based Costing, a revolutionary approach to determining the underlying economics of a business, which he describes in his books Cost & Effect and, more recently, Time-Driven Activity-Based Costing.

Honors

• Accounting Hall of Fame
• Lifetime Contribution Award, Management Accounting Section of the American Accounting Association, and the Institute of Management Accountants

Dr David Norton
Director
Palladium Group, and Co-Founder of The Balanced Scorecard, USA

Dr. David P. Norton's Key Accomplishments Include
David P. Norton is founder and director of several organizations specializing in systems and processes to improve the execution of business strategy. Dr. Norton has founded and built a series of professional service firms during the course of his career, each focused on leading edge issues of management, from information technology and knowledge management to the discipline of strategy management. A frequent lecturer and author, David Norton is best known for his work with the Balanced Scorecard, which has been the subject of many conferences and articles. He is the co-author, with Robert S. Kaplan, of eight Harvard Business Review (HBR) articles and five books: The Balanced Scorecard, The Strategy Focused Organization, Strategy Maps, Alignment and The Execution Premium. Dr. Norton's books have sold more than one million copies in 23 different languages.

The Balanced Scorecard concept was selected by the editors of the Harvard Business Review as "One of the most influential management ideas of the past 75 years." Dr. Norton was also voted as one of the "World's 12 Most Influential Management Thinkers" by Sun Top Media's Thinkers 50. Drs. Norton and Kaplan were honored with the "Champion of Workplace Learning and Performance Award" by the The American Society for Training and Development (ASTD). David P. Norton is the preeminent authority, along with Robert Kaplan, on how to institutionalize strategic thinking using The Balanced Scorecard (BSC). Dr. Norton co-developed this extraordinary tool for defining and executing business strategy. He co-authored with Kaplan, the three essential books on The Balanced Scorecard. David Norton is also the co-founder, president and CEO of the consulting firm that helps organizations use the BSC successfully. In his presentations, Dr. Norton helps companies make effective strategic thinking and execution an essential part of their business, both at the top (through the equivalent of a Chief Strategy Officer) and throughout the organization.

An effective speaker who loves doing keynotes, David P. Norton is one of the most significant figures transforming business today.

More About David Norton
Utilizing the Balanced Scorecard concept, Dr. Norton allows complex organizations to effectively clarify, manage and implement their business strategies with a rigor never possible before. Dr. Norton's first book, The Balanced Scorecard: Translating Strategy Into Action, shows managers how to use this revolutionary tool to guide their strategic investments in people, systems and new products for long-term growth. Dr. Kaplan and Dr. Norton describe a multistage system that enables organizations to gain measurable benefits from carefully formulated business strategies. Together, these books and the presentations based on them, represent some of the most valuable breakthroughs in business strategy in recent times.

Dr. David Norton's research and lectures have tremendous value for any company seeking to plan and sustain value creation over the long term. Dr. Norton has extremely broad and practical experience working with companies of all kinds and at all levels on their strategic capabilities. And he has unusual depth in developing the strategic potential of human resources.

David P. Norton earned a BS in electrical engineering from Worcester Polytechnic Institute, an MS in operations research from the Florida Institute of Technology, an MBA from Florida State University, and his doctorate in business administration from Harvard Business School.

Alan Fell
Managing Director
Alan Fell Consultancy, UK

Alan Fell is a leading internationally recognised and respected specialist in the Balanced Scorecard and the wider discipline of Strategy Execution.

After a successful career with a major UK commercial Bank, at which he led one of the very early BSC applications in 1993 - 96, Alan has been a consultant and trainer on the BSC and related disciplines for the last 15 years. His work spans a wide variety of business sectors and covers public training seminars, customised in-house training and management consulting in the BSC and strategy execution.

During these 16 years he has run well over 250 workshops across the UK, Europe, South Africa, Middle East and South East Asia. Alan has been a very frequent visitor to the GCC for many years and some 75% of his work is now undertaken across the GCC. During this long experience he has also been Chairman of many events with Drs Kaplan and Norton. Allan brings a highly pragmatic, no-nonsense and robustly disciplined approach to the subject and a passionate belief that – provided it is designed and used properly – a BSC can indeed transform the performance of an organisation.

Saeed Al Kaabi
Director of Strategic Planning and Performance Management
Abu Dhabi Food Control Authority, UAE

Saeed AlKaabi is the Director of Strategic Planning and Performance Management Division at Abu Dhabi Food Control Authority. Previous to this role he participated in developing the Government of Abu Dhabi Vision and Public Policy Agenda, he involved directly in several health system initiatives and participated in the health system restructure and establishing the strategic planning framework in several entities. He is super seeing the overall strategic planning and performance management work at the Abu Dhabi Food Authority which was selected to be one of the best organization in developing, implementing and improving the cooperate performance in the NAME region. Mr AlKaabi holds Master Degree in international business and worked in several operational and regulatory sectors including health, Agriculture, Food Safety and Veterinary system.

David Jalili
Managing Partner
Ibtikar Management Services, UAE

David Jalili is a Chartered Engineer and MBA (UK) with over 30 years experience in management and consultancy within government, oil and gas, finance, manufacturing and services companies. Currently Managing Partner and founder of Ibtikar Management Services (IMS), with specific focus on Performance and Excellence covering organisations and human resources, David has been working extensively in this area for the past 12 years and has led numerous assignments on implementing performance, strategy and the BSC, and Excellence.

Mathias Mangels
Partner
Symnetics And Tantum Group – Europe, Germany

Mathias is a founding partner of Tantum Group and has been working for over 20 years as a managing partner within this organisation. He has been focusing on strategy finding and execution as his major topic of research and practical experience. Organisations coached by him have been awarded Hall of Fame status. The main focus of his consulting work includes innovative strategy development, strategy management for results, strategy transformation and implementation, strategy analytics and process and initiative management. He has experience in the following sectors: public sector and government, energy, oil, gas, petrochemicals and manufacturing. He has over 22 years of consulting experience and six years experience as Managing Director of a German multinational. He has published articles with VDI, HBR, Campus and others.

Paul Kenny
CEO
Minor Food Group, Thailand

Paul C. Kenny became Chief Executive Officer since 2002. He also serves as Director of Minor International. A position he has held from 1997. Mr. Kenny has been in food industry since 1971. He is now looking after the group’s food businesses namely The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, The Coffee Club, Minor Food Group China, cheese and ice cream factories and catering business.

Mr. Kenny drives overall strategic direction, including key growth strategies:
1. Build leading brands across Thailand and international;
2. Improve brand positions, consistency and returns;
3. Drive aggressive local and international expansion; and
4. Drive industry-leading, long-term shareholder and franchisee value

In addition he devotes his time to his people personally train leadership skills to subordinates, emphasising on teamwork and believes strongly on Customer Focus.

Yousef Al Sharif
Manager Strategy and Service Planning Department
Saudi International Petrochemical Company, KSA

Yousef Ahmed Al-Sharif earned his certification as a SAP consultant in Financial & Controlling (FICO), in Singapore. He started his tenure in SIPCHEM on September 2006. Eventually he was designated to lead all SAP operations. And with his work ethic and experience it boost his career in SIPCHEM from being a SAP Section Head into becoming the Manager of Strategic & Service Planning. As of this year, he has been the project sponsor for the initiative to upgrade the Balanced Scorecard through SAP Strategy Management. This project aims to achieve timely, accurate decisions by monitoring the KPI’s in Balance scorecards and Management missions with adherence to guidelines set for SIPCHEM. He has a Masters of Business Administration from King Fahd University of Petroleum and Minerals, 2001 and a BS in Management Information Systems from King Fahd University of Petroleum and Minerals, 1994. He is currently pursuing his PhD in Philosophy Administration.

Dinos Constantinides
General Manager – Strategy
Al Rajhi Bank, KSA

Constantinos (Dinos) Constantinides has more than 15 years of international experience in the financial services industry. His current responsibility in Al Rajhi Bank includes the formulation of strategic directions, their transformation into annual business plans and the subsequent monitoring of their execution in alignment with the Group’s long term goal to become a key regional player in Islamic Financial Services. Previously, Dinos has supported the Bank in setting up and growing the Retail Banking Group both as an external consultant as well as a member of the executive team responsible for Sales, Branch Management and Customer Service. Prior to joining Al Rajhi Bank Dinos’ main professional experience was with Accenture where he led several strategic initiatives for European banks and financial institutions. Dinos holds an MBA degree, with a specialization in International Strategy from the University of Birmingham and is a graduate of the Economic University of Athens. Dinos is married with three children.

Eng. Ahmed Samir Elazab
Director, Strategy & Performance Development
Securities and Commodities Authority, UAE

Ahmed is a master practitioner in the areas of business Intelligence, corporate strategy and performance management, with more than 15 years of international experience and knowledge in industrial, private and government sectors where he played diversified entrepreneurial, managerial and leadership roles in organizations in USA, New Zealand, Egypt, Saudi Arabia and UAE Ahmed has a record of achievements in transforming and helping organizations in the Oil & Gas, Telecommunication, System Integration, Manufacturing, Government, Non-for-profit industries to achieve high performance by enhancing the utilization of resources, creating excellence culture and implementing customized best practices and success proven methodologies and tools that fit each organization's environment, the most recent achievement was developing and implementing performance management system in Securities & Commodities Authority, in UAE, that was awarded the Emirates Government Excellence Award as the best practice in Federal Government Performance management in 2010. Ahmed holds B.Sc. in telecommunication, information systems from Alexandria University, Egypt and MBA from Southern Cross University, Lismore, Australia. He is ISO9001:2008 certified Lead assessor and certified EFQM assessor for 2010 excellence model.

Furqan Nasri
Head of Strategic Programmes
Siemens, KSA

Furqan Nasri is a Business Leader with expertise in Corporate and Business Strategy, Human Capital Development, and Corporate Governance. He has held various leadership positions during his successful career at Fortune 500 companies in USA, including Motorola, IBM, Smith Barney, and ABC Television. Currently, he is heading a multi-regional team at Siemens Limited, Saudi Arabia.

Furqan has successfully led highly effective teams in International assignments spanning USA, Latin America, Europe and Asia-Pacific regions, with a focus on turnaround programs in Strategy Development, Business Process Improvement, and Customer Relationship Management. He is a member of Sigma Beta Delta - International Honor Society in Business and Management and The Corporate Executive Board (CEB).

He is a passionate speaker and presents at international and regional forums. His excellent skills in interacting with his audience and presenting complex subjects in simple terms make him a success in conducting seminars and presentations.

Major Dr Abdulrahman Al Muaini
Manager of Customer Service Department – Total Quality Department
Dubai Police, UAE

Colonel Fahad Al Mutawa Al Suwaidi
Deputy General Manager – Total Quality Department
Dubai Police, UAE

Mohammed Al Yousif
Director of Strategy
Zamil Industrial, KSA

Mohammed Al-Yousif was appointed Director of Strategy at Zamil Industrial in April 2010. He served as Director of the Strategy & Corporate Planning Department at Zamil Steel since its inception in October of 2005. In early 2003, he was appointed Program Manager for the Balanced Scorecard initiative at Zamil Steel Industries. Previously, he was responsible for the Oracle ERP implementation at three Business Units of Zamil Steel Industries since 2000. He has held various senior positions since joining the company in 1987, including Engineering Manager and Special Projects Manager. He has been a registered Professional Engineer in the State of Minnesota since 1994, and a member of the American Society of Civil Engineers since 1987. Mohammed earned a Masters degree (MSc) in Civil Engineering from California State University at Sacramento, USA in 1986, and an Executive MBA degree with First Honors from King Fahd University of Petroleum and Minerals (KFUPM) in May 2005.

Amr El Gammal
Corporate Sourcing/Strategy Manager
Saudi Goody Products Marketing Company, KSA

Kieran Forde
Manager – Office of Strategy Management
Tabuk Agricultural Development Company, KSA

Kieran Forde, manager OSM at Tabuk Agricultural Development Company (TADCO), guided the company’s strategic planning for the past two years, culminating last January in a corporate strategy, cascaded to the company’s SBUs and Divisions. He developed the corporate Balanced Scorecard, the centerpiece of the company's performance monitoring and management system and he plans to develop SBU / Division scorecards during 2012.

Kieran, an agricultural science graduate from University College Dublin, and MBA in marketing management, was formerly TADCO’s marketing manager. He previously held management positions in a leading Saudi dairy company in the 1980’s and in qualitative market research in Dubai in the 1990’s.

Kieran’s career to-date has afforded him the opportunity to develop and align strategies spanning various disciplines in TADCO and to translate strategy into action. Kieran attributes the success of the balanced scorecard at TADCO to top management commitment which is the driving force for strategy execution.

Alan Guest
CEO
YK Almoayyed and Sons, Bahrain

Alan started his career as an apprentice engineer in a small factory in Birmingham, UK. In his mid twenties he joined Land Rover as an Overseas Liaison Engineer and oversaw the CKD assembly of both Land Rover and Range Rover in assembly plants throughout Africa, the Far East and other developing markets. In 1980 he changed career and moved into Sales and Marketing where he became Export Sales Director for Land Rover and the Overseas Strategy Director for Rover International before moving in the early 90’s into General Management in the Middle East. He has worked in Dubai, Qatar and Egypt in Senior Management positions before joining YK Almoayyed in 2005 as Chief Executive.

K. Joachim Janka
President
Liebherr Mining Equipment Company, USA

Karl Joachim Janka is the President of Liebherr Mining Equipment Co. in Newport News, Virginia, where he is heading the Total Material Supply Chain and the Customer Support Department since fall 2005.

He is born 1961 in Bavaria/Germany. He is holding a business degree and his professional carrier is focused on international business and cross-border trading and spent the last 18 years overseas in countries like Iran, Turkey, Switzerland, Korea, China, Singapore and USA.

Karl Joachim Janka is employed by Liebherr since 14 years. He started as a Project Manager for Tower Cranes in China in 1997 and worked on a feasibility study for a fabrication in China. Shortly after this project he has conducted a market survey and feasibility study for Construction Equipment in USA. 1999 he has been promoted to become the Managing Director of Liebherr Singapore responsible for most of the portfolio of Liebherr in the region. Most notable is his responsibility he held for the Aerospace Division in Singapore, where he grow this business unit from a sales representation to a multi million dollar MRO facility.

His original training was in mechanical engineering. Early in his professional carrier he worked for a construction equipment manufacturer in south Germany as Customer Support Manager. He keeps in touch with his mechanical background through his involvement in manufacturing and product support at his current position.

Dirk Kalff
Head Strategic Performance Management, Corporate Strategy and Development
Al Faisaliah Group, KSA

Dirk Kalff is responsible for Strategic Performance Management across the Al Faisaliah Group (AFG), a leading Saudi Arabian family-owned business group. Over the last year he has helped AFG and Business Unit management teams to develop 3-year strategic plans, then to translate these into Strategic Balanced Scorecards, then to use these to drive improved business performance. He is currently supporting senior managers to define, plan and execute the key strategic initiatives underpinning the Business Unit strategies. Previously, Dirk was a Principal Consultant with 2GC Active Management, a leading specialist performance management and Balanced Scorecard consultancy based in the UK. He holds an MBA from the University of Chicago and a B.Sc. from Queen’s University, Canada.

Dr Mohamed Moustafa Mahmoud
SVP, Organisational Development, Savola Group and Executive Director
Madinah Institute for Leadership and Entrepreneurship (MILE), KSA

Adnan Qureshi,
Operations Director
Saudi Goody Products Marketing Company, KSA