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Kaplan - Norton Masterclass Overview

4 - 5 December 2011
Key topics include:
Executing strategy in dynamic and challenging environments
The role of the CEO in implementing the Balanced Scorecard
Change management and securing middle management commitment to the BSC process
Brand new case study – Volkswagen Do Brasil!
Identifying the optimum mix of popular management approaches e.g. TQM, Sigma, Lean
Setting meaningful KPIs
Integrating risk management into the strategy execution syste
Plus two hour long open Q&A sessions – your chance to pose the strategy execution questions you always wanted answers to!
And much more over two full days….


About Dr. Robert Kaplan:
Robert S. Kaplan, Professor, Harvard Business School and Co-founder of The Balanced Scorecard, USA




One of the most valuable speakers on business strategy and leadership today


Few people have contributed as significantly to the art, and especially the science, of business strategy as Robert Kaplan. His Balanced Scorecard is the premier tool for aligning a company's current actions with its strategic goals. This performance management system helps business leaders clarify their corporate vision and align people, business units, and resources with a unified strategy.

In his research and writing, speaking and consulting, Robert develops ways to link cost and performance management systems to strategy implementation and operational excellence. The BSC approach is also being successfully applied by governments and nonprofits throughout the world to improve transparency, governance, and measurable social outcomes.

Robert and coauthor David Norton have written five landmark books on The Balanced Scorecard, describing how it works and outlining best practices for its implementation. Together, these books have transformed the business strategy landscape and made Robert Kaplan one of the most valuable speakers in the fields of business strategy and leadership. Robert Kaplan is Baker Foundation Professor at Harvard Business School and a former Dean of the Graduate School of Industrial Administration, Carnegie-Mellon University.

Honors
  • Accounting Hall of Fame
  • Lifetime Contribution Award, Management Accounting Section of the American Accounting Association, and the Institute of Management Accountants
  • One of top 20 Business Writers/Management Gurus, Financial Times 2005 CEO Survey
About Dr. David Norton:
Dr David Norton, Director, Palladium Group, and Co-Founder of The Balanced Scorecard, USA





Key Accomplishments Include

David P. Norton is founder and director of several organizations specializing in systems and processes to improve the execution of business strategy. Dr. Norton has founded and built a series of professional service firms during the course of his career, each focused on leading edge issues of management, from information technology and knowledge management to the discipline of strategy management. A frequent lecturer and author, David Norton is best known for his work with the Balanced Scorecard, which has been the subject of many conferences and articles. He is the co-author, with Robert S. Kaplan, of eight Harvard Business Review (HBR) articles and five books: The Balanced Scorecard, The Strategy Focused Organization, Strategy Maps, Alignment and The Execution Premium. Dr. Norton's books have sold more than one million copies in 23 different languages.

The Balanced Scorecard concept was selected by the editors of the Harvard Business Review as "One of the most influential management ideas of the past 75 years." Dr. Norton was also voted as one of the "World's 12 Most Influential Management Thinkers" by Sun Top Media's Thinkers 50. Drs. Norton and Kaplan were honored with the "Champion of Workplace Learning and Performance Award" by the The American Society for Training and Development (ASTD). David P. Norton is the preeminent authority, along with Robert Kaplan, on how to institutionalize strategic thinking using The Balanced Scorecard (BSC). Dr. Norton co-developed this extraordinary tool for defining and executing business strategy. He co-authored with Kaplan, the three essential books on The Balanced Scorecard. David Norton is also the co-founder, president and CEO of the consulting firm that helps organizations use the BSC successfully. In his presentations, Dr. Norton helps companies make effective strategic thinking and execution an essential part of their business, both at the top (through the equivalent of a Chief Strategy Officer) and throughout the organization.

An effective speaker who loves doing keynotes, David P. Norton is one of the most significant figures transforming business today.

More About David Norton

Utilizing the Balanced Scorecard concept, Dr. Norton allows complex organizations to effectively clarify, manage and implement their business strategies with a rigor never possible before. Dr. Norton's first book, The Balanced Scorecard: Translating Strategy Into Action, shows managers how to use this revolutionary tool to guide their strategic investments in people, systems and new products for long-term growth. Dr. Kaplan and Dr. Norton describe a multistage system that enables organizations to gain measurable benefits from carefully formulated business strategies. Together, these books and the presentations based on them, represent some of the most valuable breakthroughs in business strategy in recent times.

Dr. David Norton's research and lectures have tremendous value for any company seeking to plan and sustain value creation over the long term. Dr. Norton has extremely broad and practical experience working with companies of all kinds and at all levels on their strategic capabilities. And he has unusual depth in developing the strategic potential of human resources.

David P. Norton earned a BS in electrical engineering from Worcester Polytechnic Institute, an MS in operations research from the Florida Institute of Technology, an MBA from Florida State University, and his doctorate in business administration from Harvard Business School.