“High quality course for high level consultants and managers.”

Sherif Khattab Mostafa-Process Analyst, Mobily, KSA

Advanced Business Process

Analysis, Mapping And Modelling

14 - 18 December 2008  •  JW Marriott Hotel •  Dubai

Meet Your Expert Course Leader

Frank Kowalkowski is President of Knowledge Consultants Inc., a professional services firm founded in 1984 with practice areas in knowledge management, business intelligence and performance, business and systems architectures, supply chain management and application design and development.

He has 30+ years of management consulting and industry experience in manufacturing, distribution, insurance and
financial services. Frank has been involved with projects that include e-commerce, application integration, ERP and supply chain  management, knowledge management, artificial intelligence, business performance measurement, data warehousing and process improvement.

Previously he was Director of Consulting for the Spectrum Group. Frank was responsible for reengineering
consulting, process improvement and operational systems consulting. His engagements included senior management presentations, audits, assessments, organisational studies, and methodology development and implementation. He was also a Manager of Consulting with Kearney Management Consultants  with broad-based experience as project manager on productivity improvement projects.

He is the author of Enterprise Analysis, published by Prentice-Hall, and over 70 papers.