Event Overview

As our market moves forward at lightening speed, the untrained eye sees constantly evolving products and services with complex, innovative approaches unprecedented in the region.

What they don’t see are the back office operations that go along with these new offerings. These operations grow with even more complexity than the new product or service on offer, including the management of abstract variables such as risk monitoring and regulatory pressure.

For these reasons, the demand for IIR’s Back Office Management and Operations has been, and will continue to be, incredibly high.

This interactive five-day course will help you to develop a management style that helps to continuously improve quality throughout the back office while at the same time establishing efficient processes and delivering cost-effective services.

By attending this course, you will be able to;
• Implement best practice operational risk management
• Efficiently manage back office staff, transaction volumes, new products and third party
  suppliers
• Measure productivity and improve control and monitoring functions
• Use back office operations to improve the performance of the treasury function and the
  internal funds transfer pricing system
• Build and maintain effective relationships with front and middle offices

Don’t miss this opportunity to take yourself and your team to the next level of professional Back Office Management and Operations!

Who Should Attend?

Delegates attending this course should have a basic understanding of back office management and operations. From Back Office Managers and Operations Managers to Middle Office Managers and Treasury Managers, this course is for managers that want to learn best practice in operational risk management, with a special focus on back office management and operations!