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In House Training

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Top 5 Learning Objectives

  • Learn about best practice in fast moving operational risk management with a special focus on back office management and operationons
  • Examine issues and effective solutions in managing back office staff , transaction volumes, new products and third party suppliers
  • Become familiar with the traditional and recent developments in operational and operations risk management and regulatory procedures applied in a typical back office environment
  • Highlight areas for productivity measurement and provide a roadmap for improving the control and monitoring functions
  • Explore the role of the back office in the trading process and how it can increase the effectiveness and profitability of the trading group
About The Event

The programme is focused on managing back office operations with treasury, trading books and internal funds transfer pricing used as examples.
 
The procedures and principles discussed may be applied to all types of back offices in banks and financial institutions. The emphasis is on a proactive management style to continuously improve quality throughout back offices while at the same time, establishing efficient processes and delivering  cost-effective services. The operational risk and operations management procedures are discussed in detail and form the perspectives of the treasury function, ALM function and the trading functions
 
The major back office services are covered in detail, problem areas are highlighted and procedures outlined to minimise errors and disruptions in order to facilitate smooth processing and business continuity.
 
Training Aids
 
Throughout the course, you will use Excel-based models and be presented case studies directly related to the material. Numerous real examples of loss events and other adverse manifestations of the different risks will be discussed.