Meet Your Expert Course Leader

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    Ben Stevens
    Managing Director
    DataTrak Systems Inc.

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Regional Recruitment Partner

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In House Training

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Course Overview

Masterclass Introduction

The main focus of this masterclass will be to examine the most important tools and methodologies currently available to maintenance managers, but which most organisations have difficulty understanding, implementing and realising their true value. Through a series of presentations, you will concentrate on understanding and managing these tools, defining why they typically do not provide adequate returns to the implementers and how to improve these returns. Case studies and workshops will be used throughout the course to keep the discussions on a very practical level, therefore encouraging you to apply the techniques to your own work environment.

Course Timings
Registration will be at 7:30 on Day One. All five days will commence at 8:00 and conclude at 15:30 with lunch at 12:30. Refreshments will be served at appropriate intervals.
 Day One

Best Practice Tools In Maintenance

With the increasing pressure to do more with less, companies are increasingly turning to methodologies that will improve their ROI and at the same time, improve the quality of maintenance.

Day One of this four day masterclass will provide an overview of the maintenance business and focus on best practice in maintenance and the tools available to help turn them into reality. Not all organisations are ready for all best practice tools and trying to implement them will not work. A key task will be to identify which ones are the most appropriate for your organisation and how to implement them successfully. Included in this session will be:

• A review of the Physical Asset Management Pyramid of Excellence and how it can be used as the basis for maintenance best practice improvement
• The use of maintenance assessments and maintenance audits to establish your starting points and your goals
• A discussion of benchmarking, when it creates benefits and when it should be avoided
• How Maintenance Optimisation can work for your organisation
• How best practice fits in with CMMS, TPM, RCM and similar tools
Day Two

Maintenance Strategy And Performance Improvement

Far too many companies’ maintenance departments are still in react mode. This is mostly because there is no clear strategy beyond the production and sales groups.
Day Two will start by looking at why maintenance strategy should be an issue for your organisation and, more importantly, how to go about developing one, how do
you sell it and who to? An integral part of the strategy should be performance management – if you are not tracking, how do you know you are improving? Emphasis will be placed on:

• Understanding and developing the different levels of performance measures – executive, maintenance management and maintenance operations
• Setting up a performance management system
• Selecting the right performance indicators
• Maintaining the performance measurement system
• What to do with the performance measures once you have them
• Balanced scorecards and what they mean to you

Day Three

Computerised Maintenance Management Systems (CMMS) And Enterprise Asset Management (EAM)

CMMS and EAM are probably the most important tools to have been adopted by organisations around the world in the last 20 years. Huge amounts of money have been spent on them, yet their success rate still remains very low. Day Three will explore why it is that the value is not there and then ask the question “what can we do about it?” The following themes will be the core of the day’s discussion:

• Identifying whether your CMMS is delivering value in terms of maintenance improvement and ROI
• Increasing the returns
• Using CMMS to introduce and improve cost control In each case, delegates will examine the factors which control the returns and costs and determine which will be most appropriate to their own organisation. You will also have a look at the future of CMMS.
Day Four

Reliability Centered Maintenance (RCM)

Day Four will start with one of the maintenance techniques that has become very popular around the world – RCM. This session will look at the benefits to be derived from
implementing Reliability Centered Maintenance, as well as the difficulties. Specifically we will cover:

• Examining the key components of RCM, such as failure modes, failure effects and consequences
• Implementing and managing the RCM project
• Identifying and planning to achieve the benefits
• Identifying and planning to avoid the pitfalls
• Exploring the conditions that need to be in place in your organisation before attempting RCM
• Maintaining RCM as an on-going, continuous improvement tool

Total Productive Maintenance (TPM)

Day Four’s second session will cover another wellrecognised maintenance technique: TPM. TPM places the emphasis on close collaboration between the maintenance staff and the operators in building teamwork into every day on-the-job tasks. The process is well established but many TPMs fail. In this session, we will
concentrate on:

• Fully understanding the elements of TPM
• Defining the environment required for success and matching it to the delegates’ workplace
• The key implementation steps
• Understanding the requirements for on-going success and reasons for failure