6 Key Benefits
- Perform self-assessments against the
EFQM Excellence Model, and start the
business excellence programme at your
organisation
- Use the Business Excellence Matrix
approach to develop an Enabler Map
for your organisation
- Use self-assessment as an improvement tool and learn how
to interpret assessment feedback reports
- Develop a roadmap for your organisation’s action plan
- Identify and address root causes of improvement areas by
using the DMAIC approach, and supporting improvement tools
- Understand the basics of the EFQM Excellence Model, the
RADAR Logic and the Fundamental Concepts
Journey To Excellence (J2E)
29 – 30 January 2012
Middle managers who want to understand the
EFQM Excellence Model within their working
environment will benefi t from this course.
Leaders For Excellence (L4E)
31 January – 1 February 2012
Upper level managers who want to apply the
EFQM Excellence Model within their working
environment will benefi t from this course.
Quality managers who wish to use EFQM as an
assessment tool to drive improvement will benefit
from both courses
What is EFQM Training?
EFQM Is helping to prepare a new generation of
business leaders by offering training and development
opportunities built on practice-based learning and
exchange between organisations. Initially focusing on
training business excellence professionals how to assess
an organisation using the EFQM Excellence Model, the
EFQM portfolio has expanded to include courses on how
to start your organisation’s “Journey to Excellence”, to
business management training for senior managers and
high potentials through the Pegasus programme.
Why EFQM Training?
EFQM is the custodian of the EFQM Excellence Model,
a non-prescriptive framework that can be used to gain
a holistic view of any organisation, regardless of size,
sector or maturity. Over the past 20 years, the EFQM
Excellence Model has been a blue print for EFQM
Members and other organisations across and beyond
Europe to develop a culture of excellence, access good
practice, drive innovation and improve results.